Question 1

How long does the questionnaire take?

Accepted Answer

Most people finish in 10–15 minutes. You can save and return - your progress is preserved on your device.

Question 2

Can I order a song as a surprise?

Accepted Answer

Absolutely. Most of our orders are surprise gifts. We deliver via a secure link you can save and reveal whenever the moment is right.

Question 3

Do you offer gift certificates?

Accepted Answer

Yes. Reach out via the contact page and we'll set you up.

Question 4

Who actually writes the song?

Accepted Answer

Every song is crafted by one songwriter, the person behind Great Custom Songs. Your story shapes the lyrics, and every detail is reviewed and refined by hand before delivery.

Question 5

Can I request a specific genre or artist style?

Accepted Answer

Yes - you'll select your preferred genre and tone in the questionnaire, and you can reference artists you like.

Question 6

How many revisions do I get?

Accepted Answer

Every custom song includes 2 rounds of revisions.

Question 7

When will I receive my song?

Accepted Answer

Most songs are delivered within 7 days of receiving your completed questionnaire.

Question 8

What format is the song delivered in?

Accepted Answer

MP3 and WAV files, delivered via a secure private link sent to your email.

Question 9

Who owns the song?

Accepted Answer

You own a perpetual personal-use license. Commercial uses (advertising, broadcast) require a separate commercial license - contact us if needed.

Question 10

What if I'm not happy with the song?

Accepted Answer

We work with you through your included revisions until you're delighted. If after revisions the song doesn't land, we offer a partial refund minus production costs.

Questions, answered honestly.

Ordering

Process

Delivery

Licensing

Refunds