Privacy Policy
Effective date: May 1, 2026.
Information we collect
We collect the information you submit through our questionnaire and order forms (name, email, phone, recipient details, story content, uploaded files), payment processing details handled by our payment partner, and basic analytics about how visitors use our site.
How we use it
To produce your custom song, deliver it to you, communicate about your order, process payments, and improve our service. We never sell your data.
Sharing
We share information only with the songwriter assigned to your order, our payment processor (Stripe), and our hosting providers. All have strict confidentiality obligations.
AI processing
Lyric drafting may involve AI tools. Personal information you submit is used to inform creative direction and is not used to train third-party AI models.
Storage and security
Customer data is stored on encrypted, access-controlled servers. We use SSL across the site and PCI-compliant payment processing. Backups are taken automatically.
Your rights
You can request a copy of your data, ask us to correct or delete it, or opt out of marketing emails at any time. Contact us through the contact page.
Cookies
We use minimal cookies for essential site functionality and anonymous analytics. We do not use advertising cookies.
Children
Our service is not directed to anyone under 18. We do not knowingly collect data from children.
Changes
We'll post updates here and notify customers with active orders if material changes affect them.